Request extra towels upon check-in to avoid delays, especially if you're using the pool often.

The large Deluxe King Suite with a balcony provided ample comfort, and the amenities were spot on for a pleasant stay. Location-wise, being near the Alpine Coaster was a big plus, and the on-site parking was very convenient. However, the indoor heated pool was a bit of a letdown as it felt older and needed some maintenance. While the room was clean, the lack of dining options nearby limited meal choices. Seasonal products would have enhanced our experience.

easy walking distance to great attractions and park views

I loved that this charming older property was just a few steps from the beautiful Chattahoochee River and short drives away from Unicoi State Park, allowing me to explore the natural beauty and fun attractions of the area easily. The cozy ambiance of the room, especially with the gas fireplace, made my stay extra enjoyable despite the basic breakfast options.

The staff was incredibly accommodating, even allowing a late check-out, which made our anniversary stay special. The whirlpool tub provided a perfect spot for relaxation after a long motorcycle ride.

Had a lovely stay with a spacious room that featured a cozy Keurig coffee maker and a nice indoor pool to relax in. The garden area was a real highlight, perfect for unwinding after a day out. The breakfast left a bit to be desired, but it didn’t ruin the fun we had overall! 😄

we had a fantastic time at surestay hotel by best western! the location is super close to all the shops, making it easy to explore. the staff was incredibly helpful when my husband faced a medical emergency. they even let us check out late to ensure he felt better. we really appreciated that!

the floor in our room was dirty.

We had a lovely family stay here with our three dogs. The location was fantastic, giving us quick access to Smithgall Woods State Park for beautiful hikes. The rooms were clean and comfortable, making it an enjoyable retreat for our family.

In my kids’ opinion, the breakfast options lacked variety.

great value but cleaning needs attention

The value of the stay was unbeatable, especially with early check-in. The staff's care during my husband's medical emergency was commendable and made a stressful situation much easier.

The floor in our room needed cleaning.

location was perfect! we walked to all the shops n restaurants. the staff was super friendly n helpful. comfy bed too, breakfast had nice options like yummy waffles n sandwiches. loved that we could chill in the pool!

one day our room wasnt cleaned n the wifi was not workin well. kinda annoying for the price we paid.

Comfortable Stay with Great Location

We had a fantastic time here! The room was immaculate, and the location couldn't be better—everything within walking distance. I loved walking to nearby restaurants and lounging by the clean pool after a long day of exploring the charming town. Don't miss out on the local dining options!

The location is a foodie’s paradise! We hit up Bodensee for some killer German grub and then popped over to Huddle House for those charming diner vibes. Plus, the staff were super friendly, accommodating our early check-in like champs.

The entrance to the hotel is a bit steep, and there were a few hiccups with room readiness which could use some attention.

The location was perfect for exploring downtown and the nearby attractions. We had a medical emergency during our stay, and the staff went above and beyond to help us, even allowing us to check out late. The room was clean and comfortable, but the floor could have used a better cleaning. Overall, it was a great place for our family trip.

Ideal location right at the beginning of the main street, making it easy to stroll into town and explore the shops at your leisure. The heated enclosed pool provided a perfect way to wind down after a day of adventure, with a comfortable depth ranging from three to five feet.

However, the overall feel of the hotel is dated, with dark rooms that could use some TLC. The room I had featured an ancient, small TV that felt out of place, and there were limited electrical outlets for charging devices. Additionally, the noise level was an issue, with thin walls that allowed for ample disturbances throughout the night from neighboring rooms. The cost seemed disproportionate compared to the standard offered, leaving me questioning the value of my stay.

The room was clean, but the bathroom had issues with cleanliness.

Had an awesome time with the fam! The housekeeping was top-notch, and we loved being close to shops and commercial services. Our room was spotless, while my brother-in-law’s had some mold issues. The noise was acceptable, and it was an easy walk to everything.

felt very homey, nothing too much trouble